You can return unwanted items within 45 days of receiving your order and can send it back to us using the courier of your choice such as Royal Mail Online or DPD. Also remember to:
- Please use a tracked and insured service in case of damage or loss
- Please enclose a note in the return with your name, order ID (starts SBS) and the reason for returning
- Please enclose all the original product labels and packaging
Send Returns to:
Sleeping Bag Store Returns
C/O Silverfox Global
Unit 158 Avenue B
Wetherby
LS23 7BJ
Do you offer free returns?
We regret that we are unable to reimburse return postage costs. We aim to offer the lowest retail prices rather than offer free returns which would force us to increase our prices.
I think I have a faulty product?
If you believe one of your products has a fault then please get in touch with our team who can advise on the best course of action