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Returns

You can return unwanted items within 45 days of receiving your order. We regret that we are unable to reimburse return postage costs.

How do I return an order?
You are free to return your items by any delivery method but please ensure you use a tracked and insured service. For lots of easy delivery options we recommend checking out https://www.parcel2go.com/

Please use the address below to return your order and enclose a note telling us why you are returning the item and your contact details:

The Sleeping Bag Store
C/O Silverfox Global
Unit 158 Avenue B
Thorp Arch Estate
Wetherby
LS23 7BJ

Do you offer free returns?
We regret that we are unable to reimburse return postage costs. We aim to offer the lowest retail prices rather than offer free returns which would force us to increase our prices.

I think I have a faulty product?
If you believe one of your products has a fault then please get in touch with our team who can advise on the best course of action